Disclosures
- Our Privacy Policy
- Business Continuity Plan
- Patriot Act - Customer Identification
- Payment Instructions & Order Flow
- Revenue Sharing
- Cost Basis Reporting Requirements
- Cash Sweep Program
- Mutual Fund Investing
Quick Links
Description of Our
Business Continuity Plan (BCP)
Securities industry regulations require securities brokerage firms such as
CCS to create and maintain a business continuity plan to ensure that the
impact to your securities accounts is minimized in the event of an
emergency, disaster, or other significant business disruption. We plan to
quickly recover and resume business operations after a significant business
disruption and respond by safeguarding our employees and property, making a
financial and operational assessment, protecting the firm's books and
records, and allowing our customers to transact business. In short, our
business continuity plan is designed to permit our firm to resume operations
as quickly as possible, given the scope and severity of the significant
business disruption.
Our business continuity plan addresses data back up and recovery; all
mission critical systems; financial and operational assessments; alternative
communications with customers, employees, and regulators; alternate physical
location of employees; critical supplier, contractor, bank and counter-party
impact; regulatory reporting; and assuring our customers prompt access to
their funds and securities if we are unable to continue our business.
Contacting Us: After a significant business disruption, you should first try to
reach your CCS Representative at his or her local office. If you cannot
reach your Representative, you should try to reach our Home Office at
608-221-4545. Alternatively, you may go to the Disclosure Page of our
website,
www.ccsmadison.com,
where we will post emergency contact information. If you have an account at
our clearing firm and cannot contact our firm by any means, please call
First Clearing, LLC for assistance at the number listed below.
If you have an account with a mutual fund company or an insurance company,
you should contact that company directly at the telephone number or website
shown on statements they send you.
Varying Disruptions: Since events creating business disruptions may vary in nature
and scope, CCS has anticipated scenarios in which our primary building is
affected or a branch location is affected or there is a citywide or regional
disruption. Regardless of the scope of potential disruption, CCS intends to
continue to provide service to its customers. In the event our primary
building or business is affected by a disruption, CCS has an alternative
location, located approximately 15 miles from our primary location, where
operations can be restored promptly. In the unlikely event of city-wide or
regional disruption, CCS has established an out-of-state recovery site that
can be used to restore operations as soon as key employees are relocated to
the facility. In either situation, we will attempt to notify you through our
website
www.ccsmadison.com
with respect to our plans and our progress.
If the business disruption is so severe that it prevents us from remaining
in business, our clearing firm, or the mutual fund companies or insurance
companies which hold your accounts will be responsible for providing prompt
access to your funds or securities. It is possible that your orders and
requests for access to your funds or securities could be delayed during this
period.
Our Clearing Firm:
Our clearing firm, First Clearing, LLC, has also developed Business
Continuity Plans to continue to provide essential services to CCS and our
clients in the event of a significant business disruption. First Clearing,
LLC, regularly backs up its important information in a geographically
separate area. While every emergency situation poses unique problems
based on external factors, such as time of day and the severity of the
disruption, First Clearing, LLC has a thorough Business Continuation Plan in
place. First Clearing has advised us that its objective is to restore
its own operations in order to complete existing transactions and accept new
transactions and payments in a timely manner.
As a client of Coordinated Capital Securities, we recognize you may need
access to your account to sell a position or request a check before we can
re-establish telephone or other communication services with you. During this
time, our clearing firm, First Clearing, LLC, will assist you with sell or
liquidation orders and provide check disbursements, as required. If you
cannot contact our firm by any means, please call First Clearing, LLC for
assistance at 877-496-3223.
Additional contact information for First Clearing is as follows:
First Clearing Correspondent Services
1 North Jefferson Avenue, St. Louis, MO 63101
Telephone: 1-877-496-3223
For More information:
A complete copy of our Business Continuity Plan is available to
customers upon written request, or if you have questions about our business
continuity planning, you can contact us at 608-221-4545.
